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April 17, 2014
Question

Why Aren't All of My Fields Available in Form Builder?

  • April 17, 2014
  • 1 reply
  • 591 views
Hello,

I am building a form, and I am having trouble including some of the fields I want.  

In the Form Builder, when I click to add a new field and try to search for it or select it in the "Select Marketo Field" dropdown box, it isn't listed.  I noticed that several fields that show they are mapped in Field Management are not populating in that Marketo Field Dropdown box. Thus, they aren't available options in my form.

Does anyone have any ideas about why this may be happening, or what I can do to fix it?

Thanks!
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1 reply

April 17, 2014
My best guess would be to check their field security level in Salesforce. Leads > Fields> {Select the Field}>Set Field Acessbility

Make sure your marketing user is selected.