Question
Whitepaper Download Reminder -- If No Link Click, Send Reminder
Having trouble finding the right way to setup a reminder email to download our whitepapers. As the flow happens now, someone will fill out a form, then immediately receive an email with a link to download a PDF of a whitepaper.
If that person does not click the link to download the PDF, we would like to send another email reminded the person to download the PDF.
I was using a trigger flow that went something like this:
trigger: fills out form,
trigger: email 1 was sent,
trigger: clicks link is not link in email 1,
flow: wait five days
flow: send email 2
However, with multiple campaigns setup this way, our leads were getting multiple download reminder emails from multiple campaigns all sent at the same time.
Should I be using the not click liink filter instead? The problem there is I don't want to have to batch send these emails. Should I just tag my original flow with a member of campaign filter? Should I be using a time limit parameter as well?
Thought I had it nailed down, but apparently not.
If that person does not click the link to download the PDF, we would like to send another email reminded the person to download the PDF.
I was using a trigger flow that went something like this:
trigger: fills out form,
trigger: email 1 was sent,
trigger: clicks link is not link in email 1,
flow: wait five days
flow: send email 2
However, with multiple campaigns setup this way, our leads were getting multiple download reminder emails from multiple campaigns all sent at the same time.
Should I be using the not click liink filter instead? The problem there is I don't want to have to batch send these emails. Should I just tag my original flow with a member of campaign filter? Should I be using a time limit parameter as well?
Thought I had it nailed down, but apparently not.