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Sarah_Hare
Level 2
July 11, 2016
Question

Which templates in Email Editor 2.0 work with Outlook 2013?

  • July 11, 2016
  • 4 replies
  • 5138 views

Morning,

I created a new email using the new email editor 2.0 - after sending some tests to myself and a colleague (and then raising a case) we discovered that there are some areas of code not supported by Outlook e.g. border-spacing, display, float...

Does anyone know of any starter email templates that are supported by Outlook and will look alright? I'm trying to send a newsletter type email and used Snowbunny......

Many thanks!

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    4 replies

    Josh_Hill13
    Josh_Hill13
    Level 10
    July 12, 2016

    Please use litmus to test them or clone the templates and update them to comply with Outlook's quirks.

    A
    Anonymous
    July 25, 2016

    Hi Sarah,

    You can check the solutions provided by Marketo partners on Launchpoint for creating responsive emails that are tested across all devices.

    Justin_Cooperm2
    Justin_Cooperm2
    Level 10
    August 4, 2016

    Just FYI - these templates will be updated continuously and we do test them across all devices.

    There is an update to every single "Starter Template" that will be launched inside of Marketo in the Template Picker in a matter of days. Here are the Litmus renderings. You'll see many things have been addressed:

      

    Slam Dunk (transactional4.html) -> https://litmus.com/pub/61f7815

    Save My Spot (transactional3.html) -> https://litmus.com/pub/5804bcb

    Good News (transacational2.html) -> https://litmus.com/pub/94082b1

    Short and Sweet (transactional1.html) -> https://litmus.com/pub/896c972

    Urbanista (shop3.html) -> https://litmus.com/pub/326fd62

    Homegrown (shop2.html) -> https://litmus.com/pub/691fc42

    Private Jet (shop1.html) -> https://litmus.com/pub/c1cba2f

    Basic (newsletter5.html) -> https://litmus.com/pub/eac567c

    All Aboard! (newsletter4.html) -> https://litmus.com/pub/50640e2

    Flatiron (newsletter3.html) -> https://litmus.com/pub/e11e5f4

    FYI (newsletter2.html) -> https://litmus.com/pub/5d281b3

    Breaking News (newsletter1.html) -> https://litmus.com/pub/a3395bd

    Limón (event2.html) -> https://litmus.com/pub/14f59c8

    Iceberg (event1.html) -> https://litmus.com/pub/f361742

    Sophia (newsletter7.html) -> https://litmus.com/pub/2c869e7

    Snowbunny (newsletter8.html) -> https://litmus.com/pub/8095b7f

    Mission Control (product-launch2.html) -> https://litmus.com/pub/46f6c95

      L
      Lacy_Patrino
      Level 2
      August 10, 2016

      Have these updates been pushed?

      Justin_Cooperm2
      Justin_Cooperm2
      Level 10
      August 10, 2016

      yes

        Megan_Reed1
        Megan_Reed1
        Level 4
        December 15, 2016

        @Justin Cooperman​ Is the large image on Urbanista not responsive? Everything else seems to be... Is there a way to make it responsive or at least show up on a phone better?

        Justin_Cooperm2
        Justin_Cooperm2
        Level 10
        December 19, 2016

        Do you mean the hero background image? It should be. If you're seeing weirdness somewhere, please send me an email with a screenshot and I'll have our developers look into it.

        jcooperman@marketo.com

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