Which Email Validation Services are the best? | Community
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Alexis_D_Alba1
Level 5
October 25, 2016
Question

Which Email Validation Services are the best?

  • October 25, 2016
  • 4 replies
  • 5988 views

Hi there,

Does anyone have any experience with either of these email validation services?

1. Informatica

2.  Kickbox

3.  Mailgun

I've narrowed down my search to those three services, and would appreciate some feedback from Marketo users who have had experience with either of those.  A few things i'm looking for:

- Simple set up / integrates well with Marketo

- Accuracy of real time validation

- Email address validation in SFDC

- Robust reporting including reasons provides

Thanks!

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4 replies

Casey_Grimes2
Level 10
October 25, 2016

Hi Alexis,

"Best" is pretty fungible—depends on what you're looking for. I'll also just briefly note that as far as SFDC integration goes, your best bet is simply to populate your deliverability fields with SFDC-synced fields, and obviously you can do that with all three services. I've used all three in the past, so:

Informatica: I actually quite like Informatica's set up with Marketo for real-time validation, though in terms of price point I'm not sure it's the best value. Moreover, I'm a little distrustful of its flagging of honeypots—I've seen a couple of false positives in very large datasets, but it's accurate for most marketers' needs. It's very "set it and forget it" if you're not the type to geek out about making delivery lists, which is a big perk to some. Now, when you ask about robust reporting, I do wonder how deep you want to go down the deliverability rabbit hole, but Informatica is pretty middle-of-the-road there. They mostly just want to group by labels rather than provide more sophisticated scores.

Kickbox: Normally, I don't use Kickbox's integration with Marketo (I prefer to use Kickbox for bulk projects along with some proprietary methods for real-time validation) but I've seen similar success to Informatica with their connector. The return data is more detailed (Sendex etc.) but it can be harder to make discernible calls on what to do with that data if you're not as versed in the differences of "accept all with a Sendex of 0.65" vs. "accept all but role email." Also one of the more reasonably priced/accurate ratio services right now.

Mailgun: I've never used Mailgun specifically for email validation (normally it's just bolted on for transactional email and thus out of the Marketo ecosystem) but Flanker is open-source if you want to go down that route. Honestly, it's more similar to mailcheck.js than the first two services (as it's looking at formatting and rules rather than actually pinging the address), but I'm always an advocate of using Mailcheck with something like Informatica/Kickbox, so if that's the route you want to go down, there's no harm there.

Dan_Stevens_
Level 10
October 25, 2016

We're about to kick off the implementation of Informatica into our environment.  Appreciate the great insight, Courtney!

Josh_Hill13
Level 10
October 25, 2016

I like Informatica/StrikeIron. Good range of codes. As with any dataset, there will be issues overtime. It also depends how you use the data - if you only send to 200, 210, that's very restrictive.

Neil_Robertson6
Level 4
October 26, 2016

Kickbox +1 from me.  And ridiculously cheap and good value for money

Jessica_Kao3
Level 7
October 27, 2016

I'm a big fan of strikeiron/Informatica.  High quality data, easy integration with Marketo, it's a simple web hook, the codes are super detailed so you can write campaigns to auto segment and put folks on an exclusion list.  And it's really affordable. 

I did a bake off between Informatica and some other vendors and they showed the lowest false positives and negatives. 

SanfordWhiteman
Level 10
October 27, 2016

Kind of surprised they don't validate in real-time on their own forms, though!  (I think you guys have different expectations of "real-time.")

Julie_Hansberry
Level 1
March 15, 2017

Does anyone have experience with using email ping services, to check the validity of a group or email addresses before including them in a campaign?  I did a little recon and it looks like this company provides a free email ping service to shopify, amazon, nespresso and others.  https://moonmail.io/email-verification-email-list-cleaning/ .. Does anyone have an alternative recommendation?