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Anonymous
June 11, 2015
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Where is the Email Health report?

  • June 11, 2015
  • 1 reply
  • 2455 views

If I understood the May Marketo updates correctly, I thought we were going to start automatically receiving an "Email Health" report in our Marketo notifications. I still haven't received anything like that and it's June 11 so I think a weekly report should have shown up by now.

Can someone help me out with this - any documentation or ideas? Was this something we have to set up or do something in order to get it? I thought it was just a new feature we were going to get automatically, but maybe that was incorrect.

Thanks for any clarification!!

Allison

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Best answer by Steven_Vanderb3

Yes, you will only receive a notification if something wrong is detected with your SPF or DKIM record.  If you aren't receiving notifications it's because everything is working smoothly.

1 reply

Josh_Hill13
Josh_Hill13
Level 10
June 11, 2015

You mean: Release Notes: May 2015 - Marketo Docs - Product Docs

which just pings your DNS record to ensure SPF and DKIM are still there. You can see that in Notifications at the top of the screen...but I am unsure if this is fully available.

if you want email deliverability, please see the Email Performance Report or RCE's Email Analysis report.

A
Anonymous
June 11, 2015

Thank you, Josh. I had seen that document but I was wondering if there was something more detailed than:

Email Deliverability

Marketo will now run weekly automated SPF and DKIM checks on your added domains. Stay on top of this by checking your notifications.

So you are saying that it is not running these weekly automated checks without me having to do anything? And will I always see a notification at the top of my screen - or just if there is a problem? So far I've gotten nothing in my notifications, which could mean everything is running smoothly - instead of what I assumed, which is that the "new feature" hadn't kicked in yet (causing me to think I needed to do something).

Steven_Vanderb3
Adobe Employee
Steven_Vanderb3Adobe EmployeeAccepted solution
Adobe Employee
June 12, 2015

Yes, you will only receive a notification if something wrong is detected with your SPF or DKIM record.  If you aren't receiving notifications it's because everything is working smoothly.

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