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May 12, 2014
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Where is my email being used?

  • May 12, 2014
  • 1 reply
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I created an email, several actually, when I was learning how to use Marketo, but now I want to delete them.  They are not approved but they are in a folder in a nuture program.  When I try to delete the email it says that I cant because the email is being used somewhere else.  Is there a way I can see all the places the email is being used by going to the email?
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The email asset(s) need to be removed from any Smart Campaigns, Smart Lists, or Engagement Programs that are using them.  You can see where the email is being used, by going directly to the email and once the center portion of the screen refrshes to show you the details of the email asset, down towards the bottom there will be a section called "Used By" and it will display all the smart campaigns, smart list, etc... that are using that email.

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Accepted solution
May 12, 2014
The email asset(s) need to be removed from any Smart Campaigns, Smart Lists, or Engagement Programs that are using them.  You can see where the email is being used, by going directly to the email and once the center portion of the screen refrshes to show you the details of the email asset, down towards the bottom there will be a section called "Used By" and it will display all the smart campaigns, smart list, etc... that are using that email.