Where is info from form going? | Community
Skip to main content
A
Anonymous
August 6, 2014
Solved

Where is info from form going?

  • August 6, 2014
  • 5 replies
  • 1738 views
I've created a landing page with a form on it and have no idea where the results are going. I've set up a smart campaign to send an email to myself if someone fills out the form, but when I'm testing it, I'm not receiving an email. Is this right...

 
This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by Veronica_Holme4
Hi Poonam

You need to make the following changes:

This needs to be a triggered smart campaign. In the smart list choose "Fills Out Form" as the trigger, and choose the form you are filling out.

In the flow, if you are trying to send yourself an email when somebody fills out the form, you need a different flow action. This flow action would send an email to the person who filled out the form. If you want an email sent to you whenever somebody else fills out the form, you need to choose the "Send Alert" flow step, and put your email in the "Other emails" box.

I recommend reading this article for some info: https://community.marketo.com/MarketoArticle?id=kA050000000LA3VCAW

5 replies

Veronica_Holme4
Veronica_Holme4Accepted solution
Level 9
August 6, 2014
Hi Poonam

You need to make the following changes:

This needs to be a triggered smart campaign. In the smart list choose "Fills Out Form" as the trigger, and choose the form you are filling out.

In the flow, if you are trying to send yourself an email when somebody fills out the form, you need a different flow action. This flow action would send an email to the person who filled out the form. If you want an email sent to you whenever somebody else fills out the form, you need to choose the "Send Alert" flow step, and put your email in the "Other emails" box.

I recommend reading this article for some info: https://community.marketo.com/MarketoArticle?id=kA050000000LA3VCAW
A
Anonymous
August 6, 2014
Thank you for that however, I'm still not receiving this email. I have followed all the steps and approved all pages etc but not sure what I am doing wrong. Is it because when filling out the form I am doing so in the preview page?
A
AlokRa4
Level 10
August 6, 2014
Hi Poonam,

You need to test the campaign by filling the form on Approved Page. Visit "View Approved Page" rather than "Preview Page" to test the campaign.

    Veronica_Holme4
    Veronica_Holme4
    Level 9
    August 6, 2014
    Alok is absolutely correct. Test it in an approved page.
    A
    Anonymous
    August 6, 2014
    Thank you so much. It works now!
    Terms & ConditionsAccessibility statement

    Loading footer...