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A
Anonymous
January 11, 2014
Question

where do my leads go

  • January 11, 2014
  • 2 replies
  • 708 views
we have creating a landing page with a form, and we can not find where the leads are going.  they are not in the leads database.  we have created a smart list and have tried a smart campaign.  however we can not find where these leads are going.  can anyone help?
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2 replies

A
Anonymous
January 11, 2014
Are you using workspaces/partitions? If so, some leads may be in a different workspace. 
Searching the default workspace may locate the "missing" leads.

Are the landing page and form generated by Design Studio or hosted on the corporate website?

If hosted, is the form submitting via SOAP API or Munchkin JavaScript API?
The failure to send the leads to Marketo may be caused by conflicting jQuery versions. 

More details would be helpful to help you.
Josh_Hill13
Josh_Hill13
Level 10
January 12, 2014
Did you search for the email address you used on the test leads? Your smart list criteria could be wrong.
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