When sending sales alerts, is there a token for last interesting moment? | Community
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A
Anonymous
October 3, 2014
Solved

When sending sales alerts, is there a token for last interesting moment?

  • October 3, 2014
  • 6 replies
  • 1920 views
Hi there,

I have a sales alert triggered once the contact reaches a 15 behavioural point score threshold. Since there may be more than one behavioural activity that triggered the 15-points, I would like to include a Marketo token in the sales alert that points to the last interesting moment so that Sales can see what triggered the sales alert. 

Is this possible? 

Thanks,

Lindsay
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Best answer by Jep_Castelein2
{{lead.Last Interesting Moment Desc}} works for me and it's also visible in the token picker. I would double-check the spelling or re-insert from the token picker and also see if there are any other tokens in the email that are potentially invalid. 

6 replies

A
Anonymous
October 3, 2014
Sure, it would be something like this: {{lead.Last Interesting Moment Desc}}

Test it out, but I think that'll work fine in the alert.
A
Anonymous
October 3, 2014
Hmm.. I am getting the error: "Token Key not found" once I try to approve the email.  

Any tips?
A
Anonymous
October 3, 2014
Hmm. If you look in the token picker, do you see that option?
A
Anonymous
October 4, 2014
Yep, I did, and am still receiving the same error message. Should I call Marketo support?
Jep_Castelein2
Jep_Castelein2Accepted solution
Level 10
October 4, 2014
{{lead.Last Interesting Moment Desc}} works for me and it's also visible in the token picker. I would double-check the spelling or re-insert from the token picker and also see if there are any other tokens in the email that are potentially invalid. 
Josh_Hill13
Josh_Hill13
Level 10
October 6, 2014
Yes, Jep is correct.

Always look up a lead's detail or Admin > Field Management  to see what the exact name of the field is.
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