When are my leads opening my emails? | Community
Skip to main content
A
Anonymous
August 13, 2014
Solved

When are my leads opening my emails?

  • August 13, 2014
  • 3 replies
  • 1261 views
Hi Community! 

I know there is a way but I cant seem to figure it out.  How can I see when my leads are opening my emails, clicking on my emails, etc. Any help would be appreciated as this is a current debate in my office as to when is the best time to send out our monthly newsletter!! Thanks!
This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.
Best answer by Edward_Masson
There is email time reports in Revenue Cycle Explorer. Its an add on feature you have to pay for from Marketo.

3 replies

Edward_Masson
Edward_MassonAccepted solution
Level 10
August 13, 2014
There is email time reports in Revenue Cycle Explorer. Its an add on feature you have to pay for from Marketo.
A
Anonymous
August 13, 2014
Thanks! Its annoying how many things are add on's when they are described you during training/learning passport. 
A
Anonymous
August 13, 2014
A work around would be to ensure that a progression step for "opened" email as a trigger is included in your program. You could then look at the timestamp for their progression status and have a general idea of when they are sent out. (Same for clicked, etc)

Also, if you're using the email blast program, there is a built in dashboard that shows when the email was opened. In order for this to work, you have to send your QA through a different program, because it includes the timeline for every smart campaign in the program. 

Hope that helps!
Terms & ConditionsAccessibility statement

Loading footer...