What would prevent SFDC campaigns from showing in Marketo? | Community
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Anonymous
July 13, 2016
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What would prevent SFDC campaigns from showing in Marketo?

  • July 13, 2016
  • 2 replies
  • 2445 views

Is there something in the SFDC permissions that would need to allow for all marketing campaigns to show to Marketo? What exactly would be missing in the integration that would allow Marketo created SFDC campaigns show up, but no others?

I have a case open at this time with support, but I was wondering while I'm waiting to hear back from them if anyone else has run into this?

Thank you,

Anita

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Best answer by Stijn_Heijthuij

Is it one or all campaigns that are not showing up?

One campaign might be because it's not 'active'

All campaigns might be because your SFDC user doesn't have the right permissions. Is it a 'Marketing user' ?

2 replies

Stijn_Heijthuij
Stijn_HeijthuijAccepted solution
Level 6
July 13, 2016

Is it one or all campaigns that are not showing up?

One campaign might be because it's not 'active'

All campaigns might be because your SFDC user doesn't have the right permissions. Is it a 'Marketing user' ?

Michelle_Tizian
Michelle_Tizian
Level 10
July 13, 2016

I've experienced this before and most of the time, the sfdc campaign is not marked active.  Exactly as Stijn says above.

Colin_Mann
Colin_Mann
Level 4
July 14, 2016

The same for me - it's almost always because the 'active' box needs ticking.

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