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October 22, 2013
Question

What's your favorite RCE report?

  • October 22, 2013
  • 2 replies
  • 887 views
We love RCE and are just scouting for new ideas.
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2 replies

October 22, 2013
Hey Matt,

Any words of advice for a team just diving into the RCE? We've just opened up our licensing to have access to this and are finding it a bit overwhelming.
October 23, 2013
Richard,
for us it's been trial by fire.  We've set goals around trying to move key reports into RCE and while there is a learning curve, it's pretty fast.  It's been a great forcing function for us to get more out of Marketo, scale/centralize our reporting, and find areas of improvement within our Marketo management (e.g. campaign tagging).

I will add that RCE is far from perfect - there are certainly limitations to it that we still need to build out in Excel.  I find that it's light in Opportunity analysis (many metrics are only available at lead level) and there is nothing on the user level (e.g. difficult to segment by team, such as inside vs. outside reps).