What is categorized as 'other' in the email insights report for device type? | Community
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Chelsey_Davis
Level 3
October 17, 2017
Question

What is categorized as 'other' in the email insights report for device type?

  • October 17, 2017
  • 1 reply
  • 2120 views

Hello,

I'm trying to break down opens by device type. I have desktop, mobile, tablet, and then there's the wonderful 'other,' which seems to make up a good chunk of my opens. Does anyone know what is categorized as other?

Any guidance would be much appreciated!

Thanks, Chelsey

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1 reply

Josh_Hill13
Level 10
October 17, 2017

Device and Client Counting Methods in Marketo - Marketing Rockstar Guides

Not exactly sure, but it seems to group the non majors into Others. is it a large percentage for you?

Chelsey_Davis
Level 3
October 17, 2017

It is larger than I'd like it to be. Large enough for stakeholders to question what fell into it...

Do you have ideas on what the non majors would be?