What is a use case where I would use a flow step to change success? | Community
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Jessica_Kao3
Jessica_Kao3
Level 7
September 12, 2016
Question

What is a use case where I would use a flow step to change success?

  • September 12, 2016
  • 1 reply
  • 1192 views

I typically use change program member status.  I have tried using this flow step to move people out of success but keep them within the program but realized that didn't work. How does marketo know which status to put them in? 

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1 reply

Josh_Hill13
Josh_Hill13
Level 10
September 12, 2016

So...you can't go backward (usually) in Status. A Success point would usually mean they did something. If you need to correct a Status, you can kick out the leads and then put them back in at the correct Status. You can also push up to a Status that is not a Success.

Please look at the docs on Program Channel Status Setup in Admin > Tags > Channel

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