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A
Anonymous
August 20, 2013
Question

What if a lead satisfies two separate transition rules?

  • August 20, 2013
  • 3 replies
  • 884 views
Hi Community--

What happens if a lead satisfies two separate stream-transition rules?

For example, 'Data Value Changes: Field X" is the rule for one stream and 'Data Value Changes: Field Y" is the rule for the other stream.

Which stream would the lead get placed into?

Thanks,
Hoi
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3 replies

A
Anonymous
August 20, 2013
I would think whichever rule they qualify for first. Like if Data Value change for field y first then they would be pushed in that direction.
A
Anonymous
August 20, 2013
What about when multiple fields are changed at the same time?

This isn't uncommon--our Sales Reps update multiple fields at the same time in Salesforce.
A
Anonymous
August 20, 2013
Hoi, there will always be an order of operations. The lead will be sent to the stream to whatever field updates in Marketo first.

If this is a big issue, you can avoid this issue by creating separate campaigns and explicitly exlcuding the other in the filter criteria, then having a wait step in one of the campaigns to stagger the logic.
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