What happens when you remove an SFDC custom object field from the sync? | Community
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A
Anonymous
May 8, 2017
Question

What happens when you remove an SFDC custom object field from the sync?

  • May 8, 2017
  • 2 replies
  • 1993 views

Does anyone know what happens when you remove an SFDC custom object field from the sync?  If I removed access to a Salesforce custom object field from the sync profile, would it still come up in the constraints in a smart list?  Thanks!

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    2 replies

    Grégoire_Miche2
    Grégoire_Miche2
    Level 10
    May 9, 2017

    Hi Alicia,

    Please move this question to Products where it belongs. Marketing Central is for generic marketing questions.

    Now, as long as you keep the product in Marketo AFAIK, yes, the constraints will still be there, but you will get many sync errors in the notification section.

    If you want to remove the Custom object from Marketo you need:

    1. to remove all reference to ist (smart lists, triggers, velocity scripts)
    2. To go to the admin -> "Salesforce object sync" and disable the sync

    -Greg

    A
    Anonymous
    May 9, 2017

    Thanks @Grégoire Michel​!  So there's no way to remove fields from a custom object without getting sync error notifications?

    Grégoire_Miche2
    Grégoire_Miche2
    Level 10
    May 9, 2017

    Hi Alicia,

    Yes there is a way, but you need to deactivate the sync for these fields in Marketo, not just remove access to it from SFDC side.

    -Greg

    A
    Anonymous
    May 9, 2017

    Perfect, thanks @Grégoire Michel​!

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