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Aqeel_Akbar
Aqeel_Akbar
Level 4
May 11, 2015
Solved

What devices are people opening emails on

  • May 11, 2015
  • 2 replies
  • 4016 views
I'm sure this has been discussed before, but how can we understand what devices people are opening emails on, whether it's mobile vs desktop, or specifics on email clients?
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Best answer by Josh_Hill13

No, there is no report right now.

But you can create a smart list for each group of devices or platforms and get a rough count.

2 replies

A
Anonymous
May 12, 2015
Aqeel,

You can create a smart list and use a filter for opened email, and use constraints for Mobile, Device, Platform and Browser.

Here is a screenshot. Hope this helps.



 
    Aqeel_Akbar
    Aqeel_AkbarAuthor
    Level 4
    May 12, 2015
    Is there any way to get a report around this? Would hate to have a smart list for every possible choice
    Josh_Hill13
    Josh_Hill13Accepted solution
    Level 10
    May 18, 2015

    No, there is no report right now.

    But you can create a smart list for each group of devices or platforms and get a rough count.

    Casey_Noland
    Casey_Noland
    Level 2
    October 5, 2015

    Does anyone have or know where I can find a list of email client user-agents Marketo tracks?

    Adding the "Browser" constraint and a value of "is not empty" I get a ton of results for my query, the issue is I'm trying to determine how many folks are using gmail and that value returns 0. I can't add "Browser" in a field view to browse values. Hoping there is a list somewhere.

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