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August 10, 2016
Question

What content are we missing?

  • August 10, 2016
  • 16 replies
  • 5826 views

Not all sports are represented in the Summer Olympics. Although we don't have the power to influence those decisions, we might be able to impact some more relevant choices that will help us as Marketers. Participate in the Marketo Games by sharing topics or suggestions for any content we are missing in Community that could help you be more successful.

This includes Product Docs that may be missing!

Ready, Go!

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16 replies

Augie_Kuron
Level 2
August 10, 2016

Could you expand the Marketo Outlook Add-In Product doc?  I think in the past the product doc used to contain tips on how to identify your version of Outlook - which was helpful.  There may be opportunity to provide troubleshoot details as well; i.e. which browser to use when downloading (I believe Firefox and some other browsers return an error).

I often find myself spending a lot of troubleshooting and providing hands-on support anytime we add a new Email Add-In user.  I'd much prefer to provide them a more detailed product doc instead - that's easy to read from a salesperson's perspective

Thanks!

August 11, 2016

If we can have more detailed documents on how to use Revenue cycle explorer or RTP and use of same. that would be great. Plus if there can be a workings scenario of integration with ad-words and advantages of the same highlighted, that would be great!!

Mike_Reynolds2
Level 10
August 11, 2016

Hi Neeraj Shahdadpuri​​

I've been working on the RTP Support KB docs lately. I agree we need more on RCE and still more with RTP, but I thought I'd share some of the newest Support KB docs for RTP. Hot off the digital press!

Troubleshooting Support KB Docs

Troubleshooting: Web Personalization (RTP) - Segment Based on Number of Visits Matching Incorrect Leads

Troubleshooting Web Personalization (RTP) – Campaigns Appearing on the Wrong Pages

Troubleshooting Web Personalization (RTP) - RTP Tag

Web Personalization (RTP) - Common issues when uploading Named Account Lists

Web Personalization (RTP) - Top Menu not Displayed

Web Personalization (RTP) - Named Accounts Calibration Issue

Web Personalization (RTP) - ISPs showing up in Organizations page

Troubleshooting Web Personalization (RTP) - Summary Report Issues

Troubleshooting Web Personalization (RTP) - RTP Data not Flowing into Google Analytics (GA) Instance

Troubleshooting - Web Personalization (RTP) Campaigns Not Showing

Troubleshooting Web Personalization (RTP) - Can't Preview Campaigns using Proxy

Troubleshooting Web Personalization (RTP) - Campaign Changes Not Appearing on Your Website

Troubleshooting: Web Personalization (RTP) - Dialog box with image not rendering correctly

Troubleshooting Web Personalization (RTP) Campaign Latency

Troubleshooting - Web Personalization (RTP) Campaigns suddenly stopped working

Troubleshooting: Web Personalization (RTP) Removing scroll bars from RTP dialog box campaigns

Troubleshooting Web Personalization (RTP) -- The Industry widget in the Dashboard is empty

Troubleshooting Web Personalization (RTP) - Content Recommendation Engine Bar shows up on all or excluded pages

Troubleshooting Web Personalization (RTP) Content Recommendations Appearing Across Domains

Troubleshooting - Web Personalization (RTP) Content Recommendation Engine Not Working

Solutions Support KB Docs

Web Personalization (RTP) - Can I Delete or Edit Lables?

Web Personalization (RTP) - Marketo Email Campaign filter

Web Personalization (RTP) - Organization showing "ISP - Anonymous - Proxy"

Web Personalization (RTP) - How to Exclude the CRE on Specific Pages

Web Personalization (RTP) - Segment Attributes

How To: Web Personalization (RTP) - Show a campaign only on the homepage

Web Personalization (RTP) - Content Recommendations and Assets

How to Embed Video in a Web Personalization (RTP) Campaign

How To: Web Personalization (RTP)  Make a campaign show up on specific pages only

Web Personalization (RTP) - Targeting Leads Coming From Specific Ad Campaigns

Web Personalization (RTP) - What is the difference between Target URL and the Include Pages?

How to test known lead targeting in Web Personalization (RTP)

How does Web Personalization (RTP) calculate views and visits?

Web Personalization (RTP) - How to Show a Campaign Only Once Per Visitor

Web Personalization (RTP) - How To Exclude or Include the CRE on Specific Pages

Web Personalization (RTP) - Analyzing Content Recommendation Engine results in Google Analytics

Web Personalization (RTP) - How does Asset Discovery work?

FAQ Support KB Docs

Web Personalization (RTP) FAQ - Integrations

Web Personalization (RTP) - Google Analytics FAQs

Web Personalization (RTP) FAQ - Content Recommendation Engine (CRE)

We've got more coming, so keep the recommendations rolling in! We're definitely on the look out for what content is needed!

SydneyMulligan
Level 7
August 11, 2016

I'd love more robust instructions on all of the steps to creating a Revenue Cycle Model

Jamie-Carey
Level 4
August 16, 2016

There's definitely not enough information on this and also how it works and how important it is to have your leads move through it organically versus using smart campaigns to move them.

August 11, 2016

Hi,

I would like to see webnar-marketo-CMS Integration for better reporting and poll analysis during webinars.

August 11, 2016

Sale Insight: Expand the product documentation

  • Fuctionality
  • How create the cleanest SI library.
  • Reporting
  • Who is/is not blocked from receipt of SI assets
  • Do system set communication limits also apply to SI assets?
  • When someone unsubscribes from an email does that also unsubscribe them from receiving communication through Sales Insight?

August 11, 2016

Can you provide more content on the "how" certain things work. giving case studies on how other companies use certain campaigns and features in Marketo. It'll give us real life scenarios that we can adapt to our companies needs

Sarah_Lundy1
Level 2
August 11, 2016

I find it really hard to use product docs for any Revenue Cycle information. You have to go into the university and watch the videos and still it boils down to a suck it and see - practice makes perfect type of learning cycle.

Justin_Gray1
Level 2
August 11, 2016
Amber_Hobson
Level 8
August 11, 2016

I would love more in-depth ones on Revenue Explorer!

Michelle_Miles3
Level 5
August 11, 2016

I think the RCE/RCA documentation is lacking, as well as how to actually create a RCM. I think an on-demand training session around this would be helpful for many companies.

Michelle Miles
SydneyMulligan
Level 7
August 11, 2016

Yes totally agree with this! Makes me wonder if Marketo just wants us to be desperate enough to pay them for a consultant