Skip to main content
May 10, 2016
Question

Weird Email Issue

  • May 10, 2016
  • 1 reply
  • 884 views

Hi guys,

One of our clients received an email from us (from a Marketo campaign) with [*MARKETING*] in the subject line.

I.e. instead of "Thank you for coming!" in the subject line, it read "[*MARKETING*] Thank you for coming!"

Obviously, we never typed [*MARKETING*] into the subject lines of any of our emails.

Any idea how something like that could happen?

Thanks,

Andrew

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

1 reply

SanfordWhiteman
Level 10
May 10, 2016

That text is being added by the client's anti-spam/anti-abuse server, which is using heuristics (perhaps based on the source IP) to classify the mail.  And of course it is accurate, so it's hard to call it a false positive...