Webinar Registration Form Not Syncing with GTW or SFDC | Community
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A
Anonymous
January 28, 2015
Question

Webinar Registration Form Not Syncing with GTW or SFDC

  • January 28, 2015
  • 2 replies
  • 989 views
I am testing a webinar campaign. I sent myself the invitation email, clicked on the link to the landing page with reg form, filled out the form, the thank you landing page loaded. Everything seems in order in the Event Settings (event partner is GTW, correct webinar is selected, SFDC campaign is synced), but my info is not getting passed to GTW or SFDC. What am I missing?
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2 replies

K
kpara3-2
Level 9
January 28, 2015
So you can see your information come in through the Marketo program? Are you showing up in your progression smart campaign? If these aren't set up or working you will be able to know where the problem lies. Ex: your registration program to say if you filled out that form on that registration page your new status is registered. Check to make sure you're in the results of that campaign.

Kim
A
Anonymous
January 28, 2015
I hate to admit why it wasn't working... the Confirmation campaign was not activated. Thanks!
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