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A
Anonymous
February 19, 2014
Question

Webinar Members - Show / No Show Status

  • February 19, 2014
  • 1 reply
  • 761 views
I hosted a webinar today and noticed a few members that were displaying a "no show" status but they did attend the webinar  and they are showing that they attended via the GoToWebinar reports.  

Has anyone had this happen and if so why the discrepancy?

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1 reply

A
Anonymous
February 19, 2014
We have the same discrepancy with our report as well. Check and see if those individuals only dialed in via telephone and didn't actually click the viewing link.

That's the only connection I was able to find and when I remove those people, the reports match up.
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