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A
Anonymous
June 11, 2015
Question

Webhook to Update SFDC Case Web Fields

  • June 11, 2015
  • 1 reply
  • 1258 views

Is it possible to update Salesforce's Web Email, Web Name, Web Company, and Web Phone fields via a Webhook? I've made the fields editable in the page layouts, but so far, the webhook does not update them. Here's the Webhook code I'm using:

&SuppliedEmail={{Lead.Email Address}}

&SuppliedCompany={{Lead.Company Name}}

&SuppliedName={{Lead.First Name%20Lead.Last Name}}

&SuppliedPhone={{Lead.Phone Number}}

Is there a way to get this to work?

Thanks

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1 reply

SanfordWhiteman
SanfordWhiteman
Level 10
June 11, 2015

Leaving the Webhook aside -- since it's the hardest part to be debug directly -- what happens if you visit the Web2Case form directly?  Is it filled in then?

A
Anonymous
June 12, 2015

Thanks for the reply - It's a Marketo form that's embedded in our app and in our website, so I was trying to make things work without having to ask the dev teams to recode all of that.

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