webhook fails to update the result | Community
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A
Anonymous
June 20, 2013
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webhook fails to update the result

  • June 20, 2013
  • 9 replies
  • 2209 views
Hi.
i am running webhooks which take the response and update custom fields.
It worked until now and i saw that the fields in the leads were updated succefully,
but now all of a suddon it does not work any more.

I see in the result of the webhook that the result is returned succsfully but for some reason the fields are not updated.
This is what i see in the result of the activity:

Response: {"status":"Pending enrichment","id":447}

The fields status and id are mapped to custom fields but they are not updated.

Any ideas? why this worked and now not even though it seems like it should?
thanks

9 replies

A
Anonymous
June 20, 2013
This seems like some regression. i see there was a new version intalled. so probably something there ruined it.
Any ideas?
A
Anonymous
June 20, 2013
Amnon,

We've created a case for you in support, and an Engineer will be in contact regarding this.
A
Anonymous
June 26, 2013
It seems like this was fixed. is this correct?
A
Anonymous
July 15, 2013
I may have the same problem.  Did this ever get fixed?

Cheers,
Eric
A
Anonymous
July 16, 2013
It works for me. there was a regression on some version update but they fixed this.
Though, if the webhook fails - it will not update the field, this is a limitation of the webhookj.
A
Anonymous
July 16, 2013
It is not in this case.  the webhook is succeeding but the field in the data record is not being updated.

Another discussion is here:

Webhooks - need help with syntax for parsing the return


Cheers,
Eric
A
Anonymous
August 26, 2013
Eric
We have added support for XML namespace parsing in the Aug release.  Please try now
A
Anonymous
August 26, 2013
Thanks Raj. Will do Cheers Eric
K
kh-lschutte
February 24, 2020
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