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A
Anonymous
April 27, 2016
Question

Webhook activity tracking

  • April 27, 2016
  • 2 replies
  • 1521 views

Hello! Does anyone know of a way to remove the "Call Webhook" activity from a program inside Marketo? It is storing the entire JSON call we are pushing out which may contain data in the payload that we do not want to have accessible to our other Marketo users. My gut says this is just as designed, I have gone to the extent in testing to delete the lead immediately after calling my webhook to see if that might get me what I need, but no dice.

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2 replies

Grégoire_Miche2
Grégoire_Miche2
Level 10
April 27, 2016

HI Brendan,

This cannot be changed. You may want to enter an idea around this.

If this is a really sensitive issue, you may consider a different architecture:

  • Have the webhook pass the lead ID to the web service and the web service connect back to Marketo using the REST API and process what needs to be done.
  • Use only REST API calls that access the leads and do the processing

But anyhow, whatever you do will leave traces in the activity log. If not in the "webhook" activity, in the "data value change" one.

-Greg

    A
    Anonymous
    April 28, 2016

    I will add that to the ideas, for what I am doing the fetch of the lead based on ID might solve my issue as a temporary solution though. Thanks for the input!

    SanfordWhiteman
    SanfordWhiteman
    Level 10
    April 27, 2016

    Are you talking about lead fields in the payload, or some other data?  If it's not lead-specific, think about using HTTP headers instead.  AFAIR those are not reflected in the Activity Log entry.

    Otherwise, you would be stuck doing something like what Greg said, but I wouldn't encourage the use of the REST API for individual workloads like this.

    A
    Anonymous
    April 28, 2016

    The way its setup today it would be lead fields, but since its not doing what I would need it to do in the end that could be changed. I like the idea of headers, I am not sure the API I am working with would be able to accept them but I will see. Thanks for the info!

    SanfordWhiteman
    SanfordWhiteman
    Level 10
    April 28, 2016

    Even if the API you're working with can't read them , you could gateway through another API that could, for example, copy the headers into URL params. Can you explain further what the confidentiality issue is, and the rest of the setup?  I'm curious about your remark that you could just delete the leads (if that would have helped).

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