WebEx Integration - More than 1 Call-in Option? | Community
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January 17, 2013
Question

WebEx Integration - More than 1 Call-in Option?

  • January 17, 2013
  • 2 replies
  • 875 views
Hey everyone,
We're getting ready to switch (FINALLY!) to WebEx. Right now, we'll have our call-in numbers from a company called PGI. However, with WebEx, I'm told there's a limit of 300 people that can call in and with our personal PGI #'s there's a limit of 1000. SO, when we have our  HUGE webinars with over 1000 people we get an operated assisted line that can handle the volume.

I've just started doing research on the WebEx adapter in Marketo. Is there going to be a way to define with number we want to use, or does it default to only 1 choice??

I have the Marketo WebEx Adapter manual ready to review but any other training suggestions would be great.
~Jaime
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2 replies

January 17, 2013
Jaime,

As far as I know, the phone number details are handled strictly within WebEx; Marketo doesn't sync that information nor can it change it. Sounds like something to discuss with WebEx.
January 17, 2013
Thanks again Jason! I'll see what I can figure out and let you know if I get more info!