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April 12, 2013
Question

WebEx

  • April 12, 2013
  • 5 replies
  • 994 views
Any idea why all of the attendees for our Webinar held yesterday all came in as no shows vs attended?  We integrate with WebEx.
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5 replies

April 12, 2013
Erin,
We had this happen to us. Did the person running the Webinar try to upload documents beforehand? If they did, and then "ended" the meeting, WebEx considered that the end of the meeting.

I can walk you thru how to fix it if you need.

~J
April 12, 2013
The presentation was uploaded.  I believe i know how to fix the status' from registered to attended instead of No show, however we would like to avoid having to do this in the future.  ( we like the automation.  :))
April 12, 2013
If it was pre-uploaded and the person "ended" the meeting instead of just closing it, that's why the statuses were changed.
April 12, 2013
Hmmm, I will have to check with her.  Thanks for helping out Jaime!!!
April 12, 2013
NP! Keep in touch.