Web Personalization segment URL match cannot match when there is space or %20 | Community
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evanbo
Level 2
May 11, 2022
Question

Web Personalization segment URL match cannot match when there is space or %20

  • May 11, 2022
  • 1 reply
  • 1323 views

Hi, 

 

I am trying to use web personalization feature and setting up the segment. My current URL contains parameters with space (e.g. xxx.com?utm=web%20person ), when I set the rules in segment, it cannot be matched if I simply put *utm=web%20person* in the URL matches box. However *20person* (without % symbol) works fine

 

Is this a bug? Or how could I handle space while matching URL in segment? Thanks!

 

 

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1 reply

Darshil_Shah1
Community Advisor and Adobe Champion
Darshil_Shah1Community Advisor and Adobe Champion
Community Advisor and Adobe Champion
May 12, 2022

You're right, "Include Pages" filter in the web segments doesn't like the '%' character! I would suggest using UTMs w/o spaces or using an underscore character '_' instead of the space chars.

 

    E
    evanboAuthor
    Level 2
    May 12, 2022

    Thanks! Any reason it cannot match '%'? Is it replaced by other characters? Instead of changing UTMs, any other ways to do it?

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