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A
Anonymous
July 8, 2016
Question

Web page visit tracked under Anonymous lead

  • July 8, 2016
  • 1 reply
  • 1823 views

Hi

I have a lead filled out the form and redirected to Marketo thank you page and in the thank you page there is a link point to web page that includes the Munchkin code.

Here the problem is fill out form is being tracked under the respective lead activity log but the web page visit is tracked under the anonymous lead.  

Thanks,

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1 reply

Grégoire_Miche2
Grégoire_Miche2
Level 10
July 8, 2016

Hi Latha,

Are the LP and the web page both in the same domain ?

Can you provide the URLs?

-Greg

A
Anonymous
July 8, 2016

Hi Greg,

LP and web page are in the different domain.

Thanks,

Grégoire_Miche2
Grégoire_Miche2
Level 10
July 8, 2016

So this is normal. Cookies do not cross domains. You need to make your LP in the same domain as the web site.

See https://nation.marketo.com/community/product_and_support/support_solutions/blog/2015/09/30/multiple-domains-cnames-in-a-…

and

-Greg

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