Web Activity over 90 Days old in Sales Insight | Community
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A
Anonymous
July 2, 2013
Question

Web Activity over 90 Days old in Sales Insight

  • July 2, 2013
  • 2 replies
  • 920 views
Web activity over 90 days old is automatically archived by Marketo (http://community.marketo.com/MarketoArticle?id=kA050000000L5XJCA0).  Does anyone know if there is a way to still view web activity over 90 days old in Sales Insight?  My sales team was using sales insight to see all web activity, but now they can only see the last 90 days.  The only way around this is to have them open the record in Marketo and create a custom filter in the activity log, which takes too long to make it worth their while on a large scale.
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2 replies

A
Anonymous
July 2, 2013
Whats the use case to look at large scale activity beyond 90 days?
A
Anonymous
July 2, 2013
I wouldn't necessarily say they want to look at web activity from all time on every record, but they would benefit from having at least the last 6-12 months.  If you have 2 similar records, one with web activity from 4-6 months ago and one with no web activity, the one with activity from 4-6 months ago is more interesting to a sales rep - but now they can't see that in SFDC because it is older than 90 days.  It kind of takes some of the value away from sales insight, especially for people who were using it before auto-archiving began.
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