We paused SFDC sync with Marketo - Best way to re-sync? | Community
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Anonymous
March 7, 2017
Question

We paused SFDC sync with Marketo - Best way to re-sync?

  • March 7, 2017
  • 1 reply
  • 956 views

SITUATION:

We paused our SFDC connection from Marketo for a few months and now we want to connect it back.  I'm concerned that when we re-connect Marketo, Marketo will take priority and overwrite any changes to lead/contact objects that have changed in both Marketo and SFDC during the time both systems have been disconnected.

GOAL:

What we want are any changes that have happened in SFDC since we disconnected to now update into marketo without Marketo overwriting or taking priority.

POSSIBLE SOLUTION:

I've been thinking about updating the SFDC connection to restrict to 'read-only' but am concerned that it will only update on a change-by-change basis.

Does anyone have experience with this and what would this look like?

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1 reply

Josh_Hill13
Josh_Hill13
Level 10
March 7, 2017

Please read the docs on the sync process. Marketo wins in certain cases.

Marketo will receive a flood of data from SFDC. Depending on your Marketo db, SFDC may also receive a flood. Your sync may be backlogged by several days if you do not take this into account.

  • Reduce fields that will be visible to Marketo (SFDC side)
  • Dedupe on  both ends.
  • Consider using the Do Not Sync on either side - you will have to ask Support for help. Lots of threads on that. This will further constrain who can sync over.
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