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July 12, 2016
Question

Visibility rules enabled on embedded forms?

  • July 12, 2016
  • 1 reply
  • 2203 views

I've embedded a form on a non-marketo-page, of which some fields have visibility rules set based on previous fields in the form. In the preview the form works as it should, but the embedded form doesn't.

Is it possible to use visibility rules in embedded forms? Any ideas why it doesn't work?

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1 reply

Dory_Viscoglio
Level 10
July 12, 2016

Are your visibility rules based on prefilled fields? If so, you will likely run into problems because form prefill doesn't work on embedded forms.  See this doc: Embed a Form on Your Website - Marketo Docs - Product Docs 

There are other ways of doing this, but it's likely the reason the visibility rules aren't working.

July 12, 2016

I didn't consciously based the visibility rules on prefill. I have 1 form with different fields. Field 1 is a yes or no selector. When field 1 is yes, then field 2 should appear. The same logic with Field 3 & 4.

In the marketo-preview it works. But when I've embedded it on a landingpage on our website (sitecore) field 2 does not appear.

Can you use the visibility rules on an embedded form?

This is the webpage: travel-info | Barco . Below screenshot of the configuration

SanfordWhiteman
Level 10
July 12, 2016

Pls provide a link to your live form and a screenshot of the VR setup.