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A
Anonymous
May 8, 2013
Question

Viewing Email Segmentations in Salesforce

  • May 8, 2013
  • 2 replies
  • 905 views
I recently sent a newsletter that included some basic segmentation through Marketo.  As my sales team members are viewing the emails through the contact records in Salesforce, they are only seeing the default sementation message, not the actual segment the contact received.

Is there a way to see the actual email segment the contact receives within the SFDC records? 
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2 replies

A
Anonymous
May 8, 2013
Hi Jessica,

Dynamic content does not apply to emails sent though Sales Insight, the default version is always sent.

Please vote for the following feature enhancement ide:
https://community.marketo.com/MarketoIdeaDetail?id=08750000000IDzwAAG

Rgs,
Cathal
A
Anonymous
May 9, 2013
Hi Cathal,

Just so that I'm clearly understanding the limitations - my email was not published via Sales Insight - it was a standard smart campaign through Marketo.  When I mentioned my sales team, I meant that they were viewing the emails through the contact's SFDC Activity History - not sending the newsletter themselves.

Do the limitations to dynamic content visible in SFDC still apply?

Thank you!
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