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gkrajeski
Level 10
December 4, 2015
Question

View in Marketo link in SFDC Sandbox goes to Production

  • December 4, 2015
  • 1 reply
  • 1383 views

We just refreshed our SFDC Sandbox. 

Now, of course there are considerations you must make when doing this to contact Marketo Support to properly get your sync back up and running.

Also when doing so, I think we "broke" the link on our page views to the link we have to "View in Marketo" for our Leads and Contacts.

Right now the link is "/apex/mkto_si__Marketo_Lead_Detail?objType=Contact", however when someone clicks on the link, it is pointing to our production instance of Marketo and not the Marketo Sandbox.

What does it need to be changed to, or where is the setting that needs to be updated to properly get Sandbox to Sandbox linkage?

Thanks in advance!

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1 reply

Josh_Hill13
Level 10
December 4, 2015

did you try the link when logged into Production or logged into sandbox?

gkrajeski
gkrajeskiAuthor
Level 10
December 4, 2015

Most certainly in Sandbox. 

We have clear identifiers in our instances, plus I only use Firefox for Sandbox and Chrome for Production to ensure no confusion

The reason I know it was Sandbox to Production was our Marketo subdomain.  Instead of app-ab02.marketo.com, it was app-abd.marketo.com.