Velocity Link Tracking Issue

Question

I have created a script that displays specific content for a user based on specific characteristics (I use email address in this simplified example). However, I am unable to track the links created in this script. Knowing that this is quite tricky in velocity, I followed all the instructions I could find but somehow it still doesn't work. Does anyone know how to fix this?I listed both versions of my script below, as I thought maybe having the links in the if-logic (version 1) broke the tracking, but version 2 didn't work either. Version 2:#if($lead.Email == "myemail@mail.com") #set ($link = 'www.marketo.com') #set ($image = 'image.png') #set ($header = 'Title') #set ($text = 'Text text text.') #set ($button = 'Click here')#else #set ($link = 'nope') #set ($image = 'nope') #set ($header = 'nope') #set ($text = 'nope') #set ($button = 'nope')#end

${header}

${text}

${button}

Version 1#if($lead.Email == "myemail@mail.com") see code above, but with hardcoded $variables (i.e. html code for every if or else possibilities).#elsesee code above, but with hardcoded $variables (i.e. html code for every if or else possibilities).Update: I have also tried using alternatives to #set, such as #define didn't work, also replacing $link with $url had no effect. No urls at all in velocity scripts seem to be converted to trackable links.

SanfordWhiteman · Answer

$link is a reserved word in Velocity, though I don't think that's your problem here.

There's nothing else notably wrong with your approach. The problems with tracking VTL-emitted links come when you reuse the same variable name in a loop, which you aren't doing here, and I don't have a problem when I plug in your code.

How are you testing? Are you using a Send Sample (don't do this, use a real email!) and what are the exact results you're seeing in the received email?

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