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February 24, 2014
Question

UTM tracking on forms 2.0

  • February 24, 2014
  • 5 replies
  • 1392 views
Hi All,

With the old forms I used this process to track utms and form submission: http://community.marketo.com/MarketoDiscussionDetail?id=90650000000PMGlAAO

However with forms 2.0 I can't seem to get the process to work. Has anyone implemented this with the new forms with success?


Thanks in advance,
Bec
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5 replies

February 24, 2014
Which part is not working... 

URL Builder?

Hidden field URL parsing?

URL autoresponse email?  
February 24, 2014
Hey Jeffrey, The parameters are not being passed through, so all I am getting in those fields are "blank-campaign", not entirely sure why it's not working as I did exactly the same steps and the form is embedded now so it shouldn't need the extra .js I needed before to pass it through the iframe. Any suggestions? Has it worked for you? Bec
February 24, 2014
Bec R - we're having the same problem and Marketo support said there's a bug. 

I had better luck when I turned off pre-fill for the form, although there are still some errors. 
February 24, 2014
Yeah I had another bug on Friday night where the "if known" first name and last name fields were not being populated, I ended up having to turn that feature off all together and just use the form.

Cheers,
Bec
February 24, 2014
Oh Emily, let me know when you hear back from them and what the resolution is.

Cheers,
Bec