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A
Anonymous
April 25, 2016
Question

UTM program set up?

  • April 25, 2016
  • 3 replies
  • 3265 views

Getting quite frustrated with setting up programming to track banner click throughs to a web page using UTM codes. It seems very simple but I must be doing something wrong as my testing is not working. I'm using Visits trigger or Visited filter, entering page URL, adding Querystring constraint stating Contains: UTM data. Where am I going wrong?

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3 replies

Josh_Hill13
Josh_Hill13
Level 10
April 25, 2016

looks like your querystring has spaces, which would always not work. Look at your original string from the URL and match that.

Also, there are tons of UTM threads; please review them.

    Tim_Langlois1
    Tim_Langlois1
    Level 4
    April 25, 2016

    Hi Mike - Could you paste in one of your links with a querystring on it? I agree with Josh that it might be spaces.

    To have spaces in your Querystring constraint you'll need to use a "+" character or "%20"  - it depends on what your link is.

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    A
    Anonymous
    April 26, 2016

    Tim:

    This is the URL: Taking Service to the Next Level . Looks like the email editor is converting it this text but rolling over you can see the URL. We do have spaces with the %20 in place of the space. I've tried using coding with and without the %20 without success. The string of numbers at the end of the URL is a code that our Sitecore app uses.

    Josh_Hill13
    Josh_Hill13
    Level 10
    April 26, 2016

    Did you try dashes instead of spaces?

    A
    Anonymous
    May 3, 2016

    We were having an issue with our instance where the Activity Log data was not updating in a timely fashion - in the order of a 6-8 hour delay! Therefore, the campaigns couldn't run and nothing was working. In our case, because our URLs are set up using spaces with %20 representing that space, the query parameter set up must use spaces (i.e. banner 728x90). The program is functioning now. Thanks everyone.

    Tim_Langlois1
    Tim_Langlois1
    Level 4
    May 9, 2016

    Glad it was resolved

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