Skip to main content
A
Anonymous
June 8, 2015
Question

Using Transition Rules for Engagement Programs

  • June 8, 2015
  • 1 reply
  • 1607 views

Quick question -

Is it possible to use your transition rules to add a lead to the engagement program's first stream? Or do you have to have a separate smart campaign to add the lead to the engagement program? Basically just wondering what is the best practice for adding a lead to your nurture via transition rules on the stream or via a smart campaign?

This post is no longer active and is closed to new replies. Need help? Start a new post to ask your question.

1 reply

Steven_Vanderb3
Adobe Employee
Steven_Vanderb3Adobe Employee
Adobe Employee
June 8, 2015

Hi Tori,

Adding a lead to an engagement program is done by way of Smart Campaign.  Transition rules in engagement programs all have the "Member of Engagement program" filter, so they don't listen for activities that happen to non-members.

Terms & ConditionsAccessibility statement

Loading footer...