Using tokens for downloading .pdfs or .jpgs is not working.

Forum|Forum|7 years ago
April 15, 2019
2 replies
3998 views

Hi Everyone,

I have an email where i want the user to click to download a personalized .pdf or jpg. The specific file they download depends on their email address.

So I use a token for the download link called {{my.CMOcert}}

The velocity script assigns the value of the image url (except for the http:// part of course) to the token CMOcert based on email address.

So then in my HTML, I say "Get your personalized certificate <a href="http://{{my.CMOcert}}">here</a>

So when I set up the email in a campaign and run it using my own email address, I clicked the link and nothing happens. What am I doing wrong, or perhaps tokens do not work with URLs?

This should work right? If someone can help, please do!

Big Dave

Marketo

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SanfordWhiteman

Level 10

Output the entire <a> tag from Velocity.

M

Mark_Price

Level 6

woopsy, had the reply window open too long, shoulda known you would be on it

M

Mark_Price

Level 6

Do you have it setup like this?

<a href="http://{{my.velocityToken}}">this is not good</a>

If so, then that is probably the issue. You should output the entire link / url within Velocity including <a href=""></a> tags opposed to using the email script's output within a link. This will break when link tracking is applied.

Here's a resource I use quite a bit for obscure email scripting info (written by Sanford from this community)

https://blog.teknkl.com/tag/velocity/

David_BeasleyAuthor

Level 2

Thank you Mark for your replay.

Unfortunately, when I use the entire url as my token ie

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