Using emojis in emails (body not subject) | Community
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ben_Green-2
Level 2
September 11, 2017
Question

Using emojis in emails (body not subject)

  • September 11, 2017
  • 2 replies
  • 8897 views

Hey!

Does anyone know if and how it is possible to embed emojis inside email text with Marketo? We see that whenever we try this, the emails send, but the text cuts off where the first emoji should have been.

Thanks!

Ben

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2 replies

Darrell_Alfons2
Level 10
September 11, 2017
ben_Green-2
Level 2
September 12, 2017

Hey Darrel, thanks for the link. Unfortunately, it discusses adding emoji's to the subject of the email, and we are looking to paste them in the body section.

SanfordWhiteman
Level 10
September 11, 2017

Please provide the actual HTML you are using (the raw source).

ben_Green-2
Level 2
September 12, 2017

The jive interface keeps removing the emojis when I try to paste them here, but I've attached a screenshot of the html below.

Does this help?

SanfordWhiteman
Level 10
September 12, 2017

You should be using Unicode HTML entities. I wouldn't even try to use literal glyphs there -- not every browser can even display them.