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August 4, 2014
Question

Using dynamic content to assign leads from SalesForce

  • August 4, 2014
  • 3 replies
  • 895 views
I am trying to use dynamic content to have an email coming from the account manager assigned to the lead on SalesForce. In other words, we would like to send one email out to a large group of recipients, but have the email coming from different person depending on which account the lead belongs to in SalesForce. 
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3 replies

Kenny_Elkington
Adobe Employee
Adobe Employee
August 4, 2014
Hey Alex,

If you're only trying to change the From address fo the email, you can just use the token {{company.Account Owner Email Address:default=someemail@example.com}}. This will put the email address from the account owner recrd into this field.  Just be sure to populate a sane default, otherwise the send will fail for records not associated to an account.
August 4, 2014
Thank you Kenny!

We are actually looking for the email content to be responsive by having the name and image of the account owner in the body of the email as well as having the email coming from the same account owner. 

Alex
August 5, 2014
Maybe you could create a segmentation based on the Account Owner and then add dynamic content to your email? Just a thought - I haven't tried it myself.