Using a/b test email in smart list triggers | Community
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Matt_Stone2
Matt_Stone2
Level 9
July 29, 2014
Question

Using a/b test email in smart list triggers

  • July 29, 2014
  • 3 replies
  • 1088 views
Does anyone know how to use an email with an a/b test attached in a smart list filter? For example, I want to use the "Email is Delivered" trigger, but the email doesn't show up. I assume this is because of the a/b test, but I'm not sure if there's a way to make it work or not.
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3 replies

Josh_Hill13
Josh_Hill13
Level 10
July 29, 2014
Is the email approved?
Matt_Stone2
Matt_Stone2Author
Level 9
July 29, 2014
Yup, it's approved. Nothing different than I normally do outside of the addition of an a/b test. I know that adding the test creates hidden variants with unique names, which I suspect is why it's not working. Just not sure if there's any way to still use the triggers with an a/b test or not.
Matt_Stone2
Matt_Stone2Author
Level 9
July 29, 2014
So it turns out the problem was the email program needed to be approved, in addition to the email itself.
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