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Eva_Yu
Level 3
October 31, 2018
Question

Use existing fields on custom activity for web leads

  • October 31, 2018
  • 1 reply
  • 2116 views

We are now only use API to push website leads to Marketo, and exploring the possibility to create custom activity for inquiries, downloads and registration etc.

After reading all the documents online, I'm still a bit confused about one thing. Do I need to create custom activity fields if they already exist on lead profile?

For example, when a download happens online, it will push over a series of values for lead email, download asset name, product category, etc., which all exist on the lead profile already. Do I still need to create them under the custom activity?

And of course, those fields will get overwritten every time, will creating custom activity fields help preserving the historic record values?

Thanks in advance!

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1 reply

SanfordWhiteman
Level 10
November 1, 2018

CAs have their own set of fields. You're not updating lead fields.

I hope you're using robust anti-DoS logic because CAs are definitely not built for scale.

Eva_Yu
Eva_YuAuthor
Level 3
November 1, 2018

Hi Sanford,

If so,what would recommend for web lead and Marketo integration? We have 1500 web leads monthly with different types of activities, quote request, download, registration etc. Thanks.