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J
JeffSm6
Level 6
October 25, 2016
Question

URL Parameter Not Pushing Value to the Hidden 'Referred By' Field

  • October 25, 2016
  • 2 replies
  • 4617 views

I am having several partners drive traffic to a webinar, so I'd like to give each of them an email that has their register button include a URL parameter unique to them.

Ex: http ://info.landesk.com/event-name.html?r=partner1

On the registration form is a hidden field, Referred By. The Get Value from is URL Parameter, and the Parameter Name is r. I send myself a test email by way of a smart campaign (not a send sample), and when I click the link I can see the correct parameter in the URL of the landing page. However when complete the form, my Referred By field remains blank. Any ideas what I'm doing wrong?

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2 replies

SanfordWhiteman
SanfordWhiteman
Level 10
October 25, 2016

What's the real, active URL?

J
JeffSm6Author
Level 6
October 26, 2016

info.landesk.com/Xtraction-Webinar-Oct-26.html?r=revel

(The space is because when I paste it without the space, the URL changes and just displays the company name.)

Thanks for any help you can offer!

Justin_Norris1
Justin_Norris1
Level 10
October 26, 2016

@Jeff Smith​

Looks like the param value is successfully being set as the value of your hidden field (see screenshot below).

Is the field blocked from form updates or do you have some process that wipes the field in your instance?

When you click on the details of the fills out form activity in the activity log, does that field have a value associated with it?

Nicholas_Manojl
Nicholas_Manojl
Level 8
October 26, 2016

Just to add to this.

I spent a long time the other day trying to figure out what was going on.

In the end I gave up because I assumed I was just doing something really obvious. But I could not get my parameters to pass through to my lead. Thinking back, I wish I'd tested a different browser.

SanfordWhiteman
SanfordWhiteman
Level 10
October 27, 2016

If you have a repro case, hit me up via email and I'd love to look into it. Maybe a new bug nexus.

J
JeffSm6Author
Level 6
October 27, 2016

Sanford, I've got some time from 9-10am MDT tomorrow, if that works. After that, it's basically Halloween craziness, but if that time works for you, I'd be happy to hop on join.me. I've tried repeatedly with my own lead, so the issue is repeatable. Let me know - jeff.smith@landesk.com. Thanks!

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