Question
URL/Link Token doesn't register as click in email
We have a unique link token imported dynamically from SF into our emails, and the links don't appear to be registering as clicks in the reporting.
We know they're being clicked because we set up a success campaign to route them into a list when they've taken the desired action (which they can only take through that unique link). The list is filling up, so they're clicking, but we just can't see the total clicks vs. the total who have taken the desired action once they clicked.
I've seen some stuff kind of similar on here, but does anyone know why or how to fix this?
We know they're being clicked because we set up a success campaign to route them into a list when they've taken the desired action (which they can only take through that unique link). The list is filling up, so they're clicking, but we just can't see the total clicks vs. the total who have taken the desired action once they clicked.
I've seen some stuff kind of similar on here, but does anyone know why or how to fix this?