Uploading a list

Forum|Forum|11 years ago
September 11, 2014
3 replies
1807 views

I am trying to upload a list of about 20 people and it is taking a rather long time...about 45 minutes at this point. Has anyone had this issue? If I stop it will the whole list not import so I can try again?

Marketo

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I'd like to second the advice to talk to Support. List imports are pretty fast these days, 45 minutes is unacceptable and we'd want to look into it.

Dory_Viscoglio

Level 10

Hi Nicole, I'd stop the list import and try again. Marketo will dedupe on list imports, so anyone who has already been imported will not be duplicated.

If it persists, I'd contact support.

A

Anonymous

Accepted solution

I'd like to second the advice to talk to Support. List imports are pretty fast these days, 45 minutes is unacceptable and we'd want to look into it.

A

Anonymous

We've had that problem a few times and it helped to stop the upload, clear my cache and refresh the browser.Things got hung up in my cache for some reason according to support. It's worth a shot for an initial trouble shooting session.

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