Uploading a list | Adobe Higher Education
Skip to main content
A
Anonymous
September 11, 2014
Beantwortet

Uploading a list

  • September 11, 2014
  • 3 Antworten
  • 1824 Ansichten
I am trying to upload a list of about 20 people and it is taking a rather long time...about 45 minutes at this point. Has anyone had this issue? If I stop it will the whole list not import so I can try again?
Dieses Thema wurde für Antworten geschlossen.
Beste Antwort von
I'd like to second the advice to talk to Support. List imports are pretty fast these days, 45 minutes is unacceptable and we'd want to look into it.

3 Antworten

Dory_Viscoglio
Dory_Viscoglio
Level 10
September 11, 2014
Hi Nicole, I'd stop the list import and try again. Marketo will dedupe on list imports, so anyone who has already been imported will not be duplicated.

If it persists, I'd contact support. 
A
Anonymous
Antwort
September 11, 2014
I'd like to second the advice to talk to Support. List imports are pretty fast these days, 45 minutes is unacceptable and we'd want to look into it.
A
Anonymous
September 11, 2014
We've had that problem a few times and it helped to stop the upload, clear my cache and refresh the browser.Things got hung up in my cache for some reason according to support. It's worth a shot for an initial trouble shooting session.
Allgemeine NutzungsbedingungenAccessibility statement

Loading footer...