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Grégoire_Miche2
Level 10
November 26, 2015
Question

upgrading to workspaces : where will programs and existing leads go?

  • November 26, 2015
  • 2 replies
  • 1610 views

Has anyone tried to upgrade and instance full of programs and leads to workspaces ?

In which partition will existing programs go ? In the global ? In the first workspace that e can rename as we want ?

Since it's impossible to move programs from one workspace to another, this is a critical question.

For the existing leads, I gather they will stay in the first partition by default.

Thx for any return on experience.

-Greg

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2 replies

Josh_Hill13
Level 10
November 26, 2015

My understanding is that all assets will end up in Default. If you do not want this to happen, perhaps Support can assist before you do anything else.

You can Clone Programs across WS now, although you do need to ensure any Templates are shared first.

You will have to manually move the leads to another partition.

November 27, 2015

You will have one workspace by default where all data will be held, you can then create new workspaces and partitions.  You will then be able to move progrmas into the new workspaces and create campaigns to move data into the new partitions

Grégoire_Miche2
Level 10
November 27, 2015

Hi Jamie,

Moving programs across workspaces is not possible. It's only possible to clone them.

For leads, of course, there is no problem

-Greg

Josh_Hill13
Level 10
November 27, 2015

According to the docs, you are supposed to be able to do this:

https://docs.marketo.com/display/public/DOCS/Understanding+Workspaces+and+Lead+Partitions

When this first came out, it did not work as advertised, so cloning was the best option. But again, you need to share the Templates first otherwise it breaks.