Updating the Unsubscribe token - system.unsubscribeLink | Community
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A
Anonymous
September 22, 2014
Question

Updating the Unsubscribe token - system.unsubscribeLink

  • September 22, 2014
  • 4 replies
  • 7569 views
This token leads to a page that does not exist.  Has any one ever updated this before?  Can you please point me in the right direction?
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    4 replies

    Josh_Hill13
    Josh_Hill13
    Level 10
    September 22, 2014
    This is a default that gets generated when you send the email out. It is based on what is in Admin > Email

    Marketo has an Email Unsubscribe Page in Design Studio, out of the box. If this has been modified, then it won't work.
      A
      Anonymous
      December 19, 2016

      Hi Josh,

      The Unsubscribe page that came out of the box with Marketo was outdated, and we just updated with a new Landing Page. I've updated the URL under Admin>Email, but the {{system.unsubscribeLink}} token needs to be updated and I can't seem to figure out how to do that. Do you know?

      A
      Anonymous
      September 22, 2014
      Thanks for the quick response Josh.

      The default unsubscribe message that is in the admin section does not show a link, however it drives to the correct page.  The token -{{system.unsubscribeLink}} - drives to a page on our website that does not exist.  I  was hoping to find an area where I can see the values for all of these system tokens.
      A
      Anonymous
      November 16, 2015

      I've found that Admin > Email shows this code for the unsubscribe token:

      <p style="text-align:center;"><font face="Verdana" size=".5">If you no longer wish to receive these emails, click on the following link: <a href="%mkt_opt_out_prefix%UnsubscribePage.html?mkt_unsubscribe=1&mkt_tok=##MKT_TOK##">Unsubscribe</a><br/></font></p>

      But I'm not sure how to edit to direct to another page. If you've found an answer, please let me know, since my question is essentially the same.

      Thanks!

      Grégoire_Miche2
      Grégoire_Miche2
      Level 10
      November 16, 2015

      Hi Jackie,

      In fact, you can do almost everything you want here, including replacing it with a simple

      <!-- Comment -->

      That will just show nothing and you can use directly the {{system.unsubscribeLink}} token as long as there is a Marketo Landing page with this URL : [Your Landing Page Sub-domain]/UnsubscribePage.html

      -Greg

      A
      Anonymous
      September 22, 2014
      Relevant help article: https://community.marketo.com/MarketoArticle?id=kA050000000LK6KCAW
      Grégoire_Miche2
      Grégoire_Miche2
      Level 10
      January 25, 2017

      Hi Kelly,

      Due to the fact that unsubscribe questions are being asked quite often, I wrote this:The complete guide to setting up the unsubscribe link

      -Greg

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