updating marketo records via its ID number | Community
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Level 2
September 8, 2016
Question

updating marketo records via its ID number

  • September 8, 2016
  • 1 reply
  • 4431 views

Is it possible to update records in Marketo via their "ID" number?  I can't seem to find the field when attempting a list upload.

What if I need to update a number of records that don't have an email address. How do I update those records en mass?  I'd much rather do all my updating via a Marketo id number than an email address. Especially since you have have both a lead and contact records in Marketo with the same email address.

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1 reply

Roxann_McGlump1
Level 5
September 8, 2016

Hi Petyr,

You can't use the Marketo ID number as an identifier, either for list imports or for search purposes.  We use the email address as the identifier, so that's what you will need to use for your list imports.

PetyrCaAuthor
Level 2
September 8, 2016

so it doesn't sound like there is any way to mass update records in Marketo that might not have an email address

Roxann_McGlump1
Level 5
September 8, 2016

That is correct.  Generally, for Marketo to make full use of a lead record, we need to have the email address.