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Heather_DeGrave
Heather_DeGrave
Level 2
May 9, 2016
Question

Updating Email From setting

  • May 9, 2016
  • 2 replies
  • 1854 views

We recently had a change in our main general inbox address. We have updated this everywhere but Marketo at this point, but the both addresses are still active.

If I changes the settings for the default From Email in the Admin section, will this have any negative impact on deliverability?

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2 replies

Roxann_McGlump1
Roxann_McGlump1
Level 5
May 9, 2016

Hi Heather,

The default From Email is only used in situations where the From: line in an email is empty, so changing the default should not impact your deliverability if you are putting a value in the From: line of your emails to begin with.

A
Anonymous
May 10, 2016

Hi Heather,

Did you just change the XYZ@yourcompany.com or did you also change the domain name? If you also changed the domain name, remember to create the needed txt-records on the new domain name with your Marketo instance's SPF and DKIM info.

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