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A
Anonymous
May 21, 2015
Question

Updated Email Addresses

  • May 21, 2015
  • 1 reply
  • 803 views

Hi,

We have updated some email address after they hard-bounced to correct email address, but when we sent another email, those addresses still bounced. Is there a way to resend the email?

Thank you,

Kaleena

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1 reply

A
Anonymous
May 22, 2015

Make sure you change the Email Invalid field to False so you can retry them. In fact, you may want to set up a data management campaign that runs on an ongoing basis to reset that field whenever the email address changes on a record where Email Invalid = True.

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